Sai Webtel has over 12 years of Internet Marketing Experience, the online space in past 12 years had been changing every day, and we are really amazed to see the volume of inquiries from clients asking about managing their online brand and saving them from negative blogging. We have always provided solution in brand promotion through blogging but brand management was a challenge.
With immense research and highly qualified SEO experts on board, created from a group of people from in India & abroad to help us bring a solution in place from our clients.
Why is the solution needed?
We work hard to run an honest business and build a good brand, but there will be times when even the most sincere brands will face a annoyed and unsatisfied customers, employees or vendors.
During the days when Internet & blogging was not so popular this customer would write angry letters to the CEO, and spread the bad word about your brand and services through his network of friends. The damage they could do as an individual was relatively low.
Today, your one annoyed customer, every single fired employee or any discontinued vendor can easily start a negative blog about your company (e.g. yourbrand.blogspot.com), or initiate a new topic on a public forum to trash your brand, and even use the services which serves like a hot cake for them, that are the customer complaint websites like ripoffreport.com, complaintsboard, Mouthshut, Consumercomplaints.in etc to hit you where it hurts most.
We our self being a reputed web design company with over 1200 happy customers has experienced this trap and has also experienced that not all negative publicity starts with the customer, your brand could easily be a victim of a brand-hijacking or spam attack initiated by your competitor to drag your goodwill down because they can’t see you getting succeeded.
Either way, your brand image and reputation online is at stake here.
Why Should I be Worried?
Today online buyers of products, services or information, often search for your brand name to check for negative reports and previous complaints before deciding to do business with you. So when a potential customer is searching for your brand, other than finding your website, he will find the negative branding and complaints as well listed on the search results page.
Since these complaint sites have a high page rank and reputation, they are often misused and can cause damage to your brand reputation.
What to do when facing negative publicity?
Sai Webtel’s Online Brand Reputation management services exactly does what is required to be prepared for in advance or measures to be taken after such occurrence.
If you have questions concerning Brand Reputation Services, Feel free to contact experts at info@webteltechnologies.com
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